Updates to LED Waves’ Standard & 5-Year Warranty

Recently, a major issue caught our attention of us here at LED Waves by way of the LEDs & Lighting group on LinkedIn. In a discussion thread titled “LED Warranty small print – what should you look out for?” lighting professionals shared their experiences, good and bad, dealing with manufacturers’ warranties.

We learned of suppliers and manufacturers who refused to honor (what we assumed were) very basic instances requiring warranty service:

  • if some, but not all, LEDs did not light up (“Hey, you’re still getting SOME light out of it.”)
  • if the luminaire’s light output deteriorates up to 50% within their stated hours (Same as above. Note: the industry standard says that a lamp is spent after 30% deterioration of initial lumens.)
  • if a luminaire’s bundled electronics – the LED driver, for instance – stops working. (“We didn’t make that part, so it’s not OUR problem.”)
  • if the product wasn’t registered at every point along the supply chain (“Yeah, we made this, but you didn’t buy it directly from us; take it up with that guy.”)

… and so on. We were surprised to hear these horror stories, probably because (a) since so many of our clients are lighting designers and facility managers, they cannot accept this level of non-service in a warranty – and we must abide by that; and (b) as both an LED lighting OEM and a direct supplier, we have to take responsibility for our products at every point from design, assembly, to burn-in testing before they reach your door. We can’t pass the responsibility of basic warranty service off on anyone else.

5 year warranty

We promise, our fine print is not very fine at all.

In light of this, we decided to update our warranty. Read our amended standard warranty statement, as well as the extended 5 year warranty applicable to our LED lights made in the USA. Note that since we’re an Original Equipment Manufacturer that also sells directly, any LED Waves purchase is automatically covered by our warranty without having to register your purchase.

TL:DR: The terms of our warranty are the same on our end. In the extremely rare case of product failure, we will provide the same level of service our high end lighting professional customers have come to expect. But with our new explicit wording, we’re hoping that all our customers (old and new) will understand the protection they’re getting from the LED Waves warranty – the protection you deserve.

New Low Price for the PR15 UltraThin LED Recessed Light

pr15 ultrathin led recessed light new low priceLED Waves is pleased to announce that the PR15 UltraThin LED Recessed Light has an affordable new price tag! At $49.95 (originally $69.95 per unit), this item is now an even more competitively priced alternative to halogen ceiling lights.

How did we manage cut $20.00 off the price per unit? Before shipping the PR15 downlights out from LED Waves headquarters, we wire each one to your choice of dimmable or non-dimming LED driver – constituting a significant portion of the price of the finished product. But since these particular LED recessed lights have proven to be so popular, we are now able purchase these components in larger quantities and then transfer our bulk savings onto you, our customers!

Thus, while now drastically reduced in price, there is no change to the high quality components and performance that bring lighting designers, building contractors, and homeowners coming back to the PR15 UltraThin.

 

Watch Our New Video LED Product Showcases

Big news for our social media followers: LED Waves has launched a Youtube channel! Thanks to our friends at Hiccup Media, we were able to hit the ground running with a whopping eight video showcases.

The LED Waves Youtube channel offers an exciting new way to engage with viewers who are interested in switching to LED lighting. Our videos can also be viewed throughout LEDWaves.com on their respective product pages:

These eight videos – the first of many to come – focus mainly on our line of LED lights made in the USA. Subscribe to see coming content, including step-by-step installation guides for our retrofit lights, a video tour of LED Waves’ OEM facility, and even more product showcases as we grow our line of American-made LED lights!

LED T8 Tube News, Plus Limited Time Sale

This is a big week in environmental news, as we await today’s White House climate change report, and as we learn that LED lights will outnumber the fluorescent tubes to be installed this year. A survey of professional lighting installers shows that SSL technology will make up 49% of their planned projects in 2014 – edging out fluorescent at 46% and almost doubling the projections from 2013.

This is the first year LED tube installations will outnumber fluorescent linear lighting, and it means buildings will now be more efficiently illuminated, and fewer mercury-tainted tubes will enter the waste stream as fluorescent T8s reach the end of useful service – typically after only a few thousand hours.

Waves of Savings.Genesys LED T8 sale frosted availableWe’re celebrating the good news with a sale on our own 4-foot LED tubes made in the USA. Today through Monday, May 12th 2014; save 20% on all Genesys 3.0 LED T8 tubes with coupon code WAVES.

To ensure years of superior quality lighting covered by our 5 year warranty, the Genesys 3.0 is built with Philips LUXEON LEDs and bundled with your choice of 20W or 38W driver – each powered under capacity to ensure upwards of 50,000 hours of service life.

In more LED T8 news, we’re adding a clear lens option alongside the traditional frosted covered Genesys. The clear lens transmits 10% more light and is currently only available by special order, so call us at 1(800)986-0169 to claim yours today!

via Energy Manager Today

 

MVP LED Light Bulbs Under $20

We want to thank all the LED Waves customers who helped make our Earth Day sale a success. We’re cooking up more LED lighting deals for the month of May, but in the meantime, check out the year-round savings in our Clearance section!

Our Clearance LED lights include tons of energy-saving bulbs – both halogen and incandescent replacements – all reduced up to 75% from their original prices. It’s a pretty impressive selection, featuring quite a few big name LED bulbs under $20!

These MVP LED Light Bulbs under $20 include:

The Los Angeles 2.0 LED MR16
Originally $21.95 NOW $8.99
Made in the USA with Cree XB-D LEDs

The A11 Globe Dimmable LED Light Bulb
Originally $28.95 NOW $11.55
Great for modernizing chandeliers, made with Cree MX-6 LEDs

The A15 Mark II Dimmable Incandescent Replacement
Originally $28.00 NOW $12.95
6W replacement for 40W incandescent, made with Cree MX-6 LEDs

The A19 Mark II Dimmable Incandescent Replacement
Originally $28.95 NOW $11.57
9W replacement for 60W incandescent, made with Cree MX-6 LEDs

The Olympia PAR20 LED Light Bulb
Originally $39.95 NOW $15.95
An IES Progress Report Selection made with Cree XR-E LEDs

Shop today; all Clearance sales are final, so items will not be restocked once they sell out. For real-time availability, specification help, or bulk pricing for any of our LED lights, call our sales team at 1(800)986-0169.

Last Chance for our Earth Day Sale!

Our Earth Day promotion is ending today, so shop at LED Waves for free shipping (FedEx Ground, continental US only) plus 15% off select American-made LED lights.

There is no minimum order value to be eligible for these Earth Day offers; any order shipping within the continental USA automatically qualifies for free FedEx Ground shipping. Enter coupon code EARTH at checkout online to activate the 15% discount on all applicable sale items.earth-day

Check out our Earth Day banner for free shipping terms and applicable discounted items. For special orders or technical questions, you can always call us at 1(800)986-0169. Click on the bottom right corner of any page at LEDWaves.com to speak with a friendly, knowledgeable LED specialist.

On behalf of everyone here at LED Waves, we hope you had a wonderful Earth Day. We thank you for supporting our hardworking team, and for helping us save the planet, one  bulb at a time

Only Three Days left on our Earth Day Sale!

Our Earth Day promotions are the best value yet! Shop today for free shipping (FedEx Ground, continental US only) plus 15% off select American-made LED lights.

There is no minimum order value to be eligible for these Earth Day offers; any order shipping within the continental USA automatically qualifies for free FedEx Ground shipping. Enter coupon code EARTH at checkout online to activate the 15% discount on all applicable sale items. These offers expire on Sunday, April 27th 2014earth-day

We’ve discounted our American-made products because, in addition to the energy-efficiency they share with all our LED lights, they also represent our most cost-efficient options. Each one is designed, assembled, quality control tested, and shipped from our one office in Brooklyn, New York. This eliminates steps in the supply chain that result in higher priced products one would expect from a company as small as LED Waves.

Give a specialist a call at 1-800-986-0169 to get in on the this limited time sale. We wish you a happy Earth Day, and we thank you for helping us save the planet, one bulb at a time.

Earth Day Sale + Three Fresh Faces in LED Lighting

Just in time for Earth Day, we’re pleased to introduce you to the three “greenest” new members of our team! Meet Kevin, Nick and BJ; three recent hires representing how LED Waves has advanced with the SSL industry.

Nick Gallina (not pictured) will be joining the sales team. Gallina is a St. Francis graduate who majored in Business Management, with a minor in Psychology. He has great interest in the Andromeda XM-L High Bay LED Light Unit because of its “High quality and sleek design,” which appeal to his personal interest in Mechanical Engineering. Gallina possesses a strong understanding of LED products and the SSL industry.

kevinportrait

Kevin Masterson will assist with the maintenance of social media outlets and other current marketing campaigns. Masterson graduated from the University of North Texas with a major in Marketing and a minor in English studies. His background in video production, SEO and writing copy will help propel our marketing campaign while bringing a new look to future strategies.

Untitled-1BJ Oladeji will be joining the production team. He holds a B.S. in Business Administration from Mountain State University. Oladeji has been working in construction for the last four years and will use these skills to uphold the quality of LED Waves’ American-made production line.

These guys may be green, but not as green as our Earth Day promotions! Shop today for free shipping (FedEx Ground, continental US only) plus 15% off select American-made LED lights. We wish you a happy Earth Day, and we thank you for helping us save the planet, one bulb at a time.

5 Easiest Earth Day Tips

I bet you feel bad because you did nothing for Earth Day last year. Now you can lose the regret and save some money with these five easy Earth Day tips.

1. Replace your lights with LEDs.

-LED lights last up to twenty times longer than regular bulbs and use a tenth of the energy. That gives you savings on your electricity bill and satisfaction for your heart.

 2. Carry a water bottle.

Over 38 billions water bottles reside in landfills across the country. There’s also a trash island in the south pacific full of them. A reusable water bottle is a big money saver as well.

 3. Use public transportation.

“Public transportation reduces the number of cars in street (makes the alleviate traffic congestion wording more redundant), and thus helps improve air quality, alleviate traffic congestion, and noise,” says Federal Transit Administration (FTA) officials. Public transit can also give you an opportunity to meet new people or at least give you a good story to tell at home.

 4. Use reusable grocery bags.

Somewhere between 500 billion and a trillion plastic totes are used worldwide each year. Try and make a dent in that number with some stylish, reusable totes.

 5. Reduce your paper usage.

Deforestation, air pollution and water pollution, Oh My! Sign up for paperless billing to reduce your paper consumption. That takes two minutes.

Implementing small changes makes a big impact on the environment. A few improvements to your routine can improve the world around you.

 

A Sea Change for LED Lighting Manufacturers

  • April 15, 2014
  • CFL

When we first shifted LED Waves manufacturing operations stateside to debut a set of American-made LED PAR lamps back in 2012, we did so with three primary goals:

  1. Lower costs by eliminating middlemen and consolidating operations in-house – accelerating wide-scale adoption of energy-saving LED lights.
  2. Create jobs – especially in the green tech field, particularly for the United States (which was falling behind in this field at the time) and most importantly – for us personally – on a local level here in NYC.
  3. Exercise closer quality control of our in-house exclusives – helping diffuse the discontent some early adopters experienced from poorly made LED products.
Chicago.Illinois.LED PAR30.light bulbs

Chicago, Illinois:
The evolution of our LED PAR30 involved adding dimmability and upgrading from 7 LEDs to latest Philips single CoB.

While we figured we were oddities at the time – supplying and manufacturing LED lights in-house in the USA, despite our small company size – we didn’t realize we were on the ground floor of a global sea change in the SSL industry.

China has long dominated our field, handling the intensive process behind the manufacture of all energy efficient lighting – from the glass-blown curvature of CFL bulbs to the board population and highly nuanced assembly of LED replacements – with a seemingly endless supply of cheap labor. Government subsidies made it even harder for American businesses to resist the allure of Chinese manufacturing.

Slowly yet surely, though, China is losing its foothold and manufacturing has shifted back to the United States. Forbes has noted six commonalities among manufacturers affecting this change:

forbes chinese mfgThis does not portend the end of Chinese manufacturing – far from it. Rather, we’re seeing a leveling of the playing field – and on a higher level at that. Healthy competition between LED Waves among other American manufacturers (not to mention other global contenders) breeds higher quality, lower cost LED lights, with more jobs and better employee satisfaction. And remember, that’s what drove our decision to manufacture LED lights in the USA.